Terms

IMPORTANT:

1) Note that some prints may show imperfections, especially if you bring or send a low-resolution image via text message or email. The color or sharpness of the print may vary from what is shown on the computer. Colors may display differently depending on the monitor or cell phone screen you are viewing.

2) There is no refund after the job has started or after design approval. However, a partial refund is available before order approval. By placing your order, you accept our no-refund policy.

3) If you fail to pick up your order within 37 days from the date written on this receipt, your order will be considered "ABANDONED" and will be discarded without a refund. The customer will need to pay the full amount again to reprocess the order.

4) X Graphics LLC is not responsible for the loss of any magnetic sign if the customer has not verified whether their vehicle can hold a magnet, as magnets only adhere to steel or other ferrous metals. Magnets will not work on non-steel surfaces such as aluminum, fiberglass, or plastic. We are not liable for any loss or damage to magnetic signs purchased from us. Installation of this product is at your own risk. For optimal magnetic performance, it is crucial that the surface be smooth, flat, and free from dust, dirt, or moisture. Improper installation or failure to regularly clean the surface and the magnet may result in reduced adhesion, leading to potential loss of the magnetic sign.

Please handle with care to ensure a secure attachment and extend the lifespan of your product.

5) X Graphics LLC is not responsible for any errors in the information or design of your order after you approve the design by any means (telephone call, text message, email, computer screen, or in writing).

6) The copyright works, ideas, discoveries, inventions, patents, products, or other information (collectively, the “Work Product”) developed in whole or in part by X Graphics LLC in connection with our services are the sole property of X Graphics LLC. If you wish to obtain the original or high-resolution file of the design, you must purchase it directly from X Graphics LLC. Prices vary depending on the design.

7) The client accepts full responsibility for any copyright infringement for any part of the design used without the permission or consent of the original author. The client must have authorization to use any logo, image, patent, or other information provided to X Graphics LLC. The client assumes full legal responsibility for these products.

8) For any shirt order, there is a 1-month warranty for any claim it covers defects or issues related to the quality of labor or craftsmanship. NO WARRANTY ON ANY PRINT IF X GRAPHICS LLC DOES NOT PROVIDE THE SHIRT. No refunds will be given; your order will be reprinted with the same design and specifications that you approved. The client must present a receipt.

9) Installations are by appointment only. If you cannot arrive on time, please call to reschedule your appointment for another time or day. Repeated cancellations will result in a fee.

10) X Graphics LLC is not responsible for any installation not performed by us. Any product warranty will be void if the product is installed by anyone other than X Graphics LLC.

11) When placing your order, you have the option to make two payments. The first payment is at least 50% of the order total, with the remaining balance due the next day or at order completion, whichever comes first.

12) Only a maximum of two free revisions per design is allowed. Additional revisions will incur extra fees.

13) X Graphics LLC retains the right to display designs in portfolios and on our websites unless exclusion is explicitly requested and agreed upon in writing with the client.

14) We reserve the right to cancel your order at any time and for any reason. In such cases, you will be notified, and any applicable refunds will be issued according to our refund policy.

15) Customers are responsible for being aware of all local laws and regulations regarding sign placement. By placing an order with X Graphics LLC, the customer acknowledges their responsibility to understand and obtain any necessary permits or approvals required after sign installation.

16) Vinyl removal has the potential to damage the paint on your surface, especially if the paint is aged, chipped, or not in optimal condition. The customer acknowledges that X Graphics LLC cannot be held responsible for any paint damage that may occur as a result of graphic removal, as the condition of the paint prior to removal is outside of our control. By proceeding with the removal service, the customer accepts all risks associated with potential paint damage.

17) Payments not received by X Graphics LLC within 30 calendar days after order completion are deemed in default and will accrue interest from the date due at the lesser of 15% per annum or the maximum allowable by law. In addition to principal amount and interest, you agree to pay X Graphics LLC reasonable collections costs, including costs and attorney fees, if X Graphics LLC places any amount in default for collections.